J Consulting Group, in partnership with Vink Consulting worked with the Mid-Scarborough Community Hub to develop their first inter-agency strategic plan. The consultants worked closely with the hub agencies and staff to understand how the collaborative was working together and then co-created a framework for developing the strategic plan. Activities included conducting background analysis of current partnership arrangements, interviews with other hub managers, and leading intercept interviews with community residents and hub clients. A full day ‘Love My Hub’ workshop was conducted which brought together a diverse range of stakeholders and residents to visualize and set the strategic direction of the Mid-Scarborough Hub. The Strategic Plan resulted in a shared vision, mission, values, goals, and actions to achieve the four strategic goals.